COMMON QUERIES

You Asked, We Answered

WHAT ARE THE PAYMENT OPTIONS?

Payment is:
Online by PayPal
Order form are available by email or from local businesses and payment can be made by Cheque or BACS

no order will be processed without payment.

WHAT IS THE CUT OFF DATE FOR ORDERS?

Due to the very tight schedule the last date that we are accepting orders is: Sunday 13 November 2022

WHEN WILL TREES BE INSTALLED?

You will be contacted by Marie Peach who will arrange delivery and installation of the trees.
Please wait for Marie to contact you

Thank you

I WANT TO COLLECT MY TREE MYSELF. WHEN CAN I DO THIS?

You will be contacted by Marie Peach who will arrange a suitable time for you to collect your tree. She will also tell you the collection point
Please wait for Marie to contact you

Thank you

I DON"T HAVE A TREE BRACKET. CAN I BUY ONE?

Our tree bracket is handmade locally. It has been tried and tested for many years as a suitable bracket for the 4ft Norway spruce. You can order a bracket through us, the price also includes installation.
If you decide to purchase your bracket elsewhere our team will not be responsible for installation. The health and safety of our team is a very high priority for us. You will need to install the bracket and the tree yourself. If you have any questions please drop us and email at dorsetchristmastrees@gmail.com

I DON"T KNOW WHICH TREE TO ORDER. HELP

The Norway Spruce 4ft tree is the most suitable tree for installation in the outdoor wall brackets. Our team will not install bigger trees into the brackets.
The Nordman trees are a low drop tree and are most suitable for indoors.
Remember to keep indoor trees watered to reduce needle drop.
Some needle drop is inevitable. Chesil Trees do not guarantee your tree. Sorry.